Issue(s):
Alarm 10 warnings during startup or when E-stop is released.
Resolution:
- Using correct startup procedure
- Replacing or repairing the closed loop motor, motor harness, control board, E-stop or E-stop cable. You can find the motor-related Alarm 10 resolutions here.
Quick Links
Alarm 10 / Machine locked when E-stop is released
Troubleshooting the Control Board
Alarm 10 during startup
Please make sure the E-stop is released by pressing it in, then turning it clockwise. Then you should be able to clear the alarm by pressing ‘Click to Unlock Machine’ in gSender.
Check that the machine status has changed to ‘Idle.’
You will need to complete this process each time you connect to gSender.
Alarm 10 / Machine locked when E-stop is released
Normally, once you release the E-stop by pressing and rotating the button clockwise, this alarm should be cleared and the machine would be unlocked. So in this scenario, there is something that is causing the E-stop signal to trigger unexpectedly. You may see the red HALT light constantly ON, and not responding to E-stop presses and turns.
- Please go to Console at the bottom right corner of gSender, and see if you have any red Alarm messages, such as "motor error."
- If the blue light near the relay on the SLB-EXT is OFF throughout the startup process (after E-stop press and turn), there could be a short circuit caused by one of the motors. If that is true, please try this:
1. Unplug the power connectors on all the motors at the controller
2. Reconnect to the control board on gSender. If you can clear the E-stop using the regular process, and see if the blue relay light goes on.
3. If the blue relay light does go on, and you can clear the E-stop normally, then connect one motor back. Then turn OFF and ON the controller and check for the same behaviours.
4. Continue connecting another motor back on and checking. We want to identify if a specific motor is causing a short in the board.
5. Once a motor has been identified, unplug the power connector at the motor, leaving the motor cable plugged in at the controller.
6. Repeat the process of turning off then on the controller and releasing the e-stop. If the board connects normally, the motor is the problem. If the issue continues, the harness is the problem. - If you have the Vortex plugged in, it is possible the Vortex closed loop motor (due to noisy power signals) is preventing the machine from unlocking -- unplug the Vortex and see if that changes anything
If there are no motor-related indicators, then there may be an issue with the E-stop, E-stop cable or control board.
Troubleshooting the Control Board
SuperLongBoard - LongMill Machines
Use a small, thin metal tool or jumper pin and short the two pins located near the back of the board, by the power connector
If the red Halt LED goes out, the board is responding correctly and we can further test the e-stop
SLB-EXT - AltMill Machines
Use a small, thin metal tool or jumper pin and short the two pins located near the relay beside the white connector.
If the red Halt LED is out and a blue LED by relay is on, the board is responding correctly and we can further test the e-stop.
Testing the E-stop
Tug gently on each of the wires in the connector and ensure they are tight.
If a wire is loose:
- Strip back a short section of the shielding,
- Loosen the small screw
- Remove any material that might be inside the connector
- Insert the exposed wire into the connector and tighten the screw
Make sure the E-stop button is in the up position and the two red LEDs are lit.
If the button is up and the LEDs are not lit, OR if the LEDs do not turn off when button is pressed, check the connections inside the E-stop.
Unplug the E-stop from the controller and remove the 3 screws at the back of the E-stop. Check that the electrical connections inside the housing and at the E-stop cable are secure.
If the button is still not responding to being pressed and released, the button will need to be replaced.
#alarm 10, #e-stop troubleshooting