Issue(s):
Alarm 10 warnings during startup or when E-stop is released.
Resolution:
- Using correct startup procedure
- Replacing or repairing the closed loop motor, motor harness, control board, E-stop or E-stop cable. You can find the motor-related Alarm 10 resolutions here.
Alarm 10 during startup
Please make sure the E-stop is released by pressing it in, then turning it clockwise. Then you should be able to clear the alarm by pressing ‘Click to Unlock Machine’ in gSender.
Check that the machine status has changed to ‘Idle.’
You will need to complete this process each time you connect to gSender.
Alarm 10 / Machine locked when E-stop is released
Normally, once you release the E-stop by pressing and rotating the button clockwise, this alarm should be cleared and the machine would be unlocked. So in this scenario, there is something that is causing the E-stop signal to trigger unexpectedly. You may see the red HALT light constantly ON, and not responding to E-stop presses and turns.
- Please go to Console at the bottom right corner of gSender, and see if you have any red Alarm messages, such as "motor error."
- If the blue light near the relay on the SLB-EXT is OFF throughout the startup process (after E-stop press and turn), there could be a short circuit caused by one of the motors. If that is true, please try the steps in the Alarm 10 Motor Troubleshooting guide.
- If you have the Vortex plugged in, it is possible the Vortex closed loop motor (due to noisy power signals) is preventing the machine from unlocking -- unplug the Vortex and see if that changes anything
If there are no motor-related indicators, then there may be an issue with the E-stop, E-stop cable or control board.
Troubleshooting the Control Board
SuperLongBoard - LongMill Machines
Use a small, thin metal tool or jumper pin and short the two pins located near the back of the board, by the power connector
If the red Halt LED goes out, the board is responding correctly and we can further test the e-stop
SLB-EXT - AltMill Machines
Use a small, thin metal tool or jumper pin and short the two pins located near the relay beside the white connector.
If the red Halt LED is out and a blue LED by relay is on, the board is responding correctly and we can further test the e-stop.
Testing the E-stop
Tug gently on each of the wires in the connector and ensure they are tight.
If a wire is loose:
- Strip back a short section of the shielding,
- Loosen the small screw
- Remove any material that might be inside the connector
- Insert the exposed wire into the connector and tighten the screw
Ensure the E-stop wire colour sequence matches
Make sure the E-stop button is in the up position and the two red LEDs are lit.
If the button is up and the LEDs are not lit, OR if the LEDs do not turn off when button is pressed, check the connections inside the E-stop.
Unplug the E-stop from the controller and remove the 3 screws at the back of the E-stop. Check that the electrical connections inside the housing and at the E-stop cable are secure.
If the button is still not responding to being pressed and released, the button will need to be replaced.
#alarm 10, #e-stop troubleshooting